Today, according to predictions, we will hit 112 degrees in Mesa, Arizona. The AC units are running, the kids are out of school, and the streets look like a ghost town. "Winter" is officially here. (you know that time when everyone stays indoors because of inclement weather?)

At this time of year the word "refreshing" is particularly meaningful. Whether it is a tall cool glass of lemonade or dip in a cool pool. Both bring relief from the ongoing stress of the heat.

It occurred to me recently that some people are "refreshing" as well. Just like the lemonade, they bring relief from the ongoing stress of making a business work.

These are people that just "get it". You know the ones? They seem to know what you know and you find yourself talking excitedly together and sharing ideas and experiences and just enjoying the conversation.

That's what happened when I met Adam Toren. We got together to discuss Promoterz, our online service that helps businesses give a megaphone to their happy customers, become aware of unhappy customers, and increase the happiness of all customers. As we talked it was as if we were partners working out how to help other businesses succeed. Turns out that is what Adam does.

Adam and his brother Matthew are serial entrepreneurs. Among the impressive list of their ventures is a website, YoungEntrepreneur.com. They initially created this site to help youth become entrepreneurs but over the years it has become more to mean those that are young or new at being an entrepreneur.

The site has tens of thousands of members actively participating in its forums (http://www.youngentrepreneur.com). They also have a "refreshing" blog (http://www.youngentrepreneur.com/blog) as well.

If you are a business owner sometimes what you need, besides more hours in every day, is just to be "refreshed" as you read of others shared experiences. Others who "get it". I guess it is a sort of therapy.

I enjoyed their "10 Mistakes People Make When Starting A Business" and an interview with an Ebay founder on persuing your passion. As you read you find yourself saying, yep, I remember how I learned that. But you also get reminded of things you might want to revisit and you feel more committed to succeeding.

In the end, just as you are refreshed and ready to go as you finish the last of the deliciously tart and cold lemonade, you will have some good ideas and the courage to succeed in this thing we call business.

Jewelry Central is a really bad brand name. So are Party Land, Computer World, Modem Village, House of Socks and Toupee Town.

It's a bad brand name because Central or Land or World are meaningless. They add absolutely no value to your story, they mean nothing and they are interchangeable. "Here honey, I bought you these cheap earrings at Diamond World!" Not only are they bland, but you can't even remember one over the other. This is the absolute last refuge of a marketer who has absolutely nothing to say and can't even find the guts to stand for what they do. It's just generic.

The second reason this is an exceedingly dangerous strategy is that if you start to succeed a little bit, you suddenly want to protect your lame name. So you hire a lawyer and start to harass people for using the English language. So Computer Land sued Business Land (or maybe it was the other way around) and lost. Or consider the angry lawyer at Jewelry Village (or was it Central, I can't remember) who sent a letter to Squidoo complaining about an editorial (not a retail) page that used the phrase. There are more than 15,000 matches for this phrase in Google, which means he's got a lot of letters to send, and a lot of people to annoy. For what? Even if he manages to make a lot of noise, he's just reminding the world how generic the phrase is in the first place. Can you name one successful brand (except Pizza Hut and I think they succeeded despite the name) that managed to pull this off? [Yes, there's Central Market and IHOP and Radio Shack... thanks for the submissions. I'm going to argue that in each case, the name slowed down something else that was truly powerful...]

You can do better.

When a company employs 1.6 million front-line workers throughout the world, chances are that at least a handful of them will have knock-your-socks-off singing abilities. That’s what McDonald’s reckoned when it launched its Voice of McDonald’s II.

As the title implies, this is the second time around for the event, which debuted in 2006. Then as now, company talent shows were nothing new. But the sheer number of McDonald’s participants—some 3,600 working at restaurants in 53 countries signed up for the most recent contest—helped generate valuable media coverage and customer involvement. This time round, customer votes helped select the finalists whose video performances are posted on the contest website. In April, the three top performers from the event will compete for a USD 25,000 first prize at the company’s world convention in Orlando, Florida.

Advertising and marketing bloggers have generated considerable buzz about the campaign, enough that other large companies could well emulate it. Corporate event organizers and team-building experts, and those wanting to enter that business, should be able to invent countless variations of the idea—everything from sports competitions to the funniest YouTube videos to events where finalists get to challenge the pros. As with “American Idol,” the basic idea behind these contests is universal: the yearning ordinary people have to be discovered and the fact that many who lead ordinary lives have talents which deserve to be shown off.

Website: www.mcdonalds.com/usa/voice.html
Contact: www.mcdonalds.com/contact/contact_us.html

Spotted by: Bjarke Svendsen