Be Excellent

Creating A Culture of Execution

Creating organizational cultures don't just happen by chance.

Indeed, the innovative folks over at 37 Signals argue that "You Don't Create A Culture" at all.

According to the article: "You don’t create a culture. Culture happens. It’s the by-product of consistent behavior. If you encourage people to share, and you give them the freedom to share, then sharing will be built into your culture. If you reward trust then trust will be built into your culture."

So, if you encourage and reward something (for example, an attitude or behavior) - on a consistent basis - it gets build into your organization's culture.

Sharing, trust, cooperation, engagement - whatever your organization has as its core values - must be encourage, recognized and rewarded, in order for it to become built into your culture.

Same goes for execution. If you value "getting the right things done" - consistently, predictably and in a balanced way, you need to encourage it, recognize it and reward it consistently over time.

BOTTOMLINE: Start today by creating your own "culture of execution". Determine what shared core values your organization has relative to getting things done, align your resources to do so, and begin to recognize and reward attitudes and behaviors (results, not just activities) that reinforce the kind of execution culture you want your organization to have.

You work hard to make sure your customers are happy. Don't waste happy customers. How easy is it for your customers to share with their friends? Learn more

The Difference Between Coaching and Consulting

If you have seen professional coaches portrayed on TV or spotlighted in magazines, you may not always come away with an accurate perception of coaching.

Like with any young profession that has experienced rapid growth, misconceptions have surfaced about the nature and purpose of professional coaching. As part of its work to advance the art, science, and practice of professional coaching, the International Coach Federation (ICF) works to educate the public on what to expect from a coaching partnership.

In a recent press release by the ICF, they made the attempt "to correct these inaccuracies by educating the public about our distinct profession and stressing the importance of working with a coach who has undergone formal coach-specifictraining and is credentialed."

One of the common misconceptions about coaching is that "Coaching and consulting are the same."

According to the ICF, coaches are experts in the coaching process and are trained to listen, observe and customize their approach to individual client needs. Whereas, consultants typically give clients answers or solutions based on expertise or knowledge in a certain area, coaches seek to elicit solutions and strategies from the client; they believe the client is naturally creative and resourceful."

At Six Disciplines, we offer our complete strategy execution program through a network of Six Disciplines Centers, which are staffed by professional coaches who are certified on the Six Disciplines methodology. These accountability coaches are not "consultants" in the traditional sense. They offer companies training and assistance on how to adopt the Six Disciplines methodology throughout the organization -- not just at the senior leadership team -- but through an approach of "total organizational engagement." What makes these coaches different from consultants is - they "show" as opposed to "tell" - and, unlike consultants, they don't leave. They are available to the client organizations throughout the adoption and implementation timeframe of the Six Disciplines program.

Visit Six Disciplines for more information.

The growth of your business will be determined by what your customers say about it. Do you know what they are saying? Learn more

Achieving Business Excellence

In a newly released PDF that you can download for free from ChangeThis, consultant John Spence condenses his years of consulting and research into six strategies that all great companies focus on, entitled Achieving Business Excellence.

The six strategies:

  1. Have a vivid vision: A clear and well-thought-out vision of what you are trying to create that is exceptionally well communicated to everyone involved.
  2. Hire the best people: Superior talents who are also masters of collaboration.
  3. Create a performance-oriented culture: One that demands flawless operational execution, encourages constant improvement and innovation, and completely refuses to tolerate mediocrity or lack of accountability.
  4. Encourage robust communication: Open, honest, frank and courageous, both internally and externally.
  5. Create a sense of urgency: The strong desire to get the important things done while never wasting time on the trivial.
  6. Encourage extreme customer focus: Owning the voice of the customer and delivering what customers consider truly valuable.

Download the Achieving Business Excellence pdf here.

You work hard to make sure your customers are happy. Don't waste happy customers. How easy is it for your customers to share with their friends? Learn more

What You Think Is Your Biggest Problem, Isn't

As Karl Albrecht said in his book Corporate Radar, "The majority is not always right, the conventional wisdom is not always wise, and the accepted doctrine could well be flawed. The more fashionable an idea, the more it is likely to be exempt from critical evaluation. Breakthrough thinking sometimes calls for contradicting the most widely held assumptions and beliefs."

Consider what you think is your biggest business challenge. Is it growth? Competition? Innovation? Cost containment?

We'd like to challenge how you think about your biggest business challenge. In fact, what you think is your biggest business problem, isn't.

The foundational challenge - one that transcends all other business problems - is executing strategy. In other words, building an organization that has the ability to plan and execute, while at the same time, overcoming the inevitable surprises - is the biggest and toughest challenge in business.

The good news? This one problem, if solved, will make solving all other problems easier.

That's what the Execution Revolution....is all about!

Promoterz is the hands-free, word-of-mouth marketing service that takes care of the details so you can focus on business. Learn more

Small Business Advocate Interviews Gary Harpst

Want to know how to thrive, not just survive during a slow economy?

Listen to author and CEO Gary Harpst as he joins Jim Blasingame at the Small Business Advocate, with some thoughts on what he thinks is the main characteristic of successful organizations, execution.

A disgruntled customer is 5 times more likely to tell their friend than you. On average they'll tell 4 friends. Wouldn't you like to be in the loop? Learn more
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Seeds from the blogworld
We search the business blog world looking for posts that illustrate principles, or "Seeds", that if followed, or "planted", will help small businesses grow. We list them here for your convenience. Enjoy.

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