Emarketer has referenced data from our Perceptions, Practices, and Ethics in Word of Mouth Marketing a number of times. This reference touches on our findings related to what stimulates WOM.
Customers who feel that you are listening to them are more likely to recommend you to a friend. How do your customers know that you are listening? Learn more
Reply
Seeds from the blogworld
We search the business blog world looking for posts that illustrate principles, or "Seeds", that if followed, or "planted", will help small businesses grow. We list them here for your convenience. Enjoy.